Privacy Policy

At You Got Balloons, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect your name, phone number, email address, delivery address, order details, payment information, and any customization details you provide when placing an order.

How We Use Your Information

We use your information to process orders, confirm details, deliver products, communicate with you, provide customer support, improve our services, and send updates or offers where permitted.

Sharing of Information

We do not sell your personal information. We may share necessary order and delivery details with our delivery team, payment providers, Shopify, and service providers required to complete your order.

Marketing Communication

If you subscribe or agree to receive updates, we may contact you through email, SMS, or WhatsApp. You can unsubscribe or opt out at any time.

Payment Information

Payments are processed through secure third-party payment providers. We do not store your full card details.

Cookies

Our website may use cookies to improve your browsing experience, understand website performance, and support advertising or analytics.

Data Security

We take reasonable steps to protect your personal information, but no online system can be guaranteed to be completely secure.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to legal or operational requirements.

Contact

For any privacy-related questions, please contact us through our official WhatsApp or email.